Powered by Smartsupp

Shipping and Payment

All stock goods are usually dispatched the same or next business day at the latest. In the basket (second step: delivery & payment), you can also see the expected delivery date for each shipping method.

Due to the ban on HHC in these countries, we do not ship goods containing HHC to :
Austria, Belgium, Denmark, Estonia, Finland, France, Hungary, Italy, Latvia, Lithuania, Norway, Poland, Slovenia, Sweden, Switzerland, UK.

Due to the ban on HHC-O in these countries, we do not ship goods containing HHC-O to :
Austria, Belgium, Finland, France, Hungary, Italy, Latvia, Norway, Poland, Slovenia, Sweden, Switzerland, UK.

Due to the ban on HHC-P in these countries, we do not ship goods containing HHC-P to :
Austria, Denmark, Finland, France, Hungary, Italy, Latvia, Norway, Slovenia, Sweden, Switzerland, UK.

Due to the ban on HHCPO in these countries, we do not ship goods containing HHCPO to :
Finland, Norway, Sweden, Switzerland, UK.

Due to the ban on THCP in these countries, we do not ship goods containing THCP to :
Bulgaria, Denmark, Finland, Ireland, Latvia, Norway, Slovenia, Sweden, Switzerland, UK.

Due to the ban on THCV in these countries, we do not ship goods containing THCV to :
Bulgaria, Ireland, Latvia, Norway.

Due to the ban on THCO in these countries, we do not ship goods containing THCO to :
Norway, Sweden, UK.

Due to the ban on THCPO in these countries, we do not ship goods containing THCPO to :
Finland, Norway, Sweden, Switzerland, UK.

Due to the ban on H4CBD in these countries, we do not ship goods containing H4CBD to :
Denmark, Norway.

Due to the ban on CBN in these countries, we do not ship goods containing CBN to :
Ireland, Norway.

We ship to most European countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (mainland only), Sweden, Switzerland and the UK.

Shipping rates and options vary depending on the country of delivery. We usually offer several transport options.

The overview of shipping rates & times for each country we ship to follows.

AUSTRIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

Delivery to your address takes 2-3 business days and it is available via the following services:

DHL – the delivery costs (start at) 4 €.

DPD – the shipping cost starts at 5.7 €. With DPD, cash on delivery service is available for an additional 1 €.

BELGIUM

Goods containing HHC are not shipped to this country due to the HHC ban.

With DHL, the shipping cost is 12.3 €. The minimum order amount for free delivery is 200 €.

With Belgium Post, the rate starts at 8.9 €.

The estimated delivery time is 3-4 business days.

BULGARIA

Goods containing HHC are not shipped to this country due to the HHC ban.

The cost of delivery to address with Speedy starts at 6.7 €.

For a 1 € surcharge, you can use the cash on delivery service.

The shipping cost with DHL starts at 12.3 €.

The estimated delivery time is 3 business days for DHL and 3-4 business days using Speedy.

CROATIA

To Croatia, you can have your order delivered either by DPD or DHL.

DPD – The shipping starts at 7 €. For a 1 € surcharge, you can use the payment/cash on delivery service.

DHL – the cost of delivery starts at 12.3 €.

The estimated delivery time is 3 business days for DHL and 3-4 business days with DPD.

CYPRUS

To Cyprus, we ship via FedEx. The cost of shipping starts at 58 €. The estimated delivery time is 3-5 business days.

CZECH REPUBLIC

Once confirmed, you can expect your order to be delivered on the next business day. You can choose from these delivery services:

Delivery to any Zasilkovna/Packeta Pickup Point costs 1.6. The cash on delivery service is available for a 0.4 € surcharge.

For a delivery to address you can use Zasilkovna/Packeta or PPL. Both options cost 3.2 €.

The cash on delivery is available for 0.7 € (PPL)/ 1 € (Zasilkovna) extra fee.

DENMARK

Goods containing H4CBD, HHCP, THCP and HHC are not shipped to this country due to the ban.

The standard delivery time is 3-4 business days. With PostNord, the shipping cost starts at 11.6 €.

With DHL the shipping costs 12.3 €.

ESTONIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Estonia, we ship with Omniva or DHL. It takes 3 (DHL) or 3-4 business days (Omniva).

With Omniva, delivery to address costs 10.7 €. The cash on delivery is available for a surcharge of 2.40 €.

With DHL, the standard shipping cost is 12.3 €.

FINLAND

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

We use the services of two carriers – PostNord and DHL. The shipping to Finland takes 4 (DHL) or 4-5 business days (PostNord).

Shipping with DHL costs 19 €.

With PostNord the standard shipping fee is 2.8 €.

FRANCE

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To ship your order to France you can choose from Colis Privé or DHL. It takes 3 (DHL) to 3-4 days (Colis Privé).

The standard delivery rate with Colis Privé is 8.2 €, with DHL it is 12.3 €.

GERMANY

Shipping to any address in Germany takes 2 (DHL) or 2-3 business days (DPD).

The shipping rate with DHL starts at 4 €.

DPD delivery service costs 6 €. For a 6 € extra fee, you can use the cash on delivery service.

GREECE

Goods containing HHC, HHC-O, HHC-P, HHCPO are not shipped to this country due to the respective bans.

Shipping time to Greece varies from 3 to 5 business days. You can use the services of these two carriers:

Geniki Taxydromiki – shipping fee starts at 7.2 €. Cash on delivery is also available for an extra 1 €.

The shipping fee with DHL starts at 19 €.

HUNGARY

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Hungary, you can have your order delivered by DHL or another carrier (Best delivery). It takes 2-3 business days.

With DHL, the cost of delivery starts at 4 €.

With Best delivery to address, the price starts at 4.8 € and cash on delivery service is available for a 0.80 € fee.

ICELAND

Shipping to Iceland is handled by FedEx for a fee starting at 58 €. It takes 3-5 business days.

IRELAND

We do not ship CBN, THCV and THCP to Ireland.

We ship with DHL (3 business days) or Fastway (3-4 business days) to Ireland.

With DHL, the shipping fee starts at 12.3 €.

Fastway delivery rate starts at 10.4 €.

ITALY

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

For shipping to Italy, we use the services of two carriers, GLS and DHL. It takes 3 (DHL) or 3-4 business days (GLS).

With GLS, delivery rates start at 9.6 €. Cash on delivery is available for an additional fee of 1.40 €.

With DHL, the standard shipping fee starts at 12.3 €.

LATVIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Latvia, we ship with DHL and Omniva. The estimated shipping time is 3 (DHL) or at max 4 business days (Omniva).

Shipping rates start at 10.2 € for Omniva, and 12.3 € for DHL.

With Omniva, cash on delivery is available for an additional fee of 2.4 €.

LIECHTENSTEIN

To Liechtenstein, we ship with Swiss Post and FedEx. It takes 3-4 business days.

The shipping rate at Swiss Post starts at 14.4 € (58 € with FedEx).

LITHUANIA

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

To Lithuania, we ship with DHL and Omniva. The estimated shipping time is 3 (DHL) or at max 4 business days (Omniva).

Shipping rates start at 9.7 € for Omniva, and 12.3 € for DHL.

With Omniva, cash on delivery is available for an additional fee of 2.4 €.

LUXEMBOURG

Delivery to Luxembourg is handled by DHL. You can expect your order in 3 business days. The shipping rate starts at 12.3 €.

MALTA

We ship to Malta by FedEx. The shipping cost starts at 58 €. It takes 3-5 business days.

NETHERLANDS

Shipping time to the Netherlands varies from 3 to 4 business days. You can use the services of these two carriers:

Dutch Post – the delivery rate starts at 9.2 €.

DHL – the shipping fee starts at 12.3 €.

NORWAY

To Norway, we ship with FedEx and it takes 3-5 business days. The shipping cost starts at 58 €.

Goods containing H4CBD are not shipped to this country due to the ban.

POLAND

Goods containing HHC and HHC-O are not shipped to this country due to the respective bans.

To Poland, you can have your order shipped by DHL or choose „Best delivery to address“. It takes 2-3 business days (2 days for DHL).

The shipping cost starts at 4 € (4.3 € for Best delivery).

With Best delivery, cash on delivery is available for an extra 0.85 € fee.

PORTUGAL

The delivery time to Portugal is 3-4 business days (3 days with DHL). We use these carriers:

MRW – delivery cost starts at 8.4 €. Cash on delivery is available for an additional fee of 1.5 €.

DHL – the shipping fee starts at 12.3 €. For all orders above 200 €, you get free shipping.

ROMANIA

You can expect your order to arrive in 3-4 business days (3 days with DHL). There are two carriers to choose from:

Best delivery – the cost of shipping starts at 5.3 €.nCash on delivery is available for an extra fee (0.8 €).

DHL – the shipping fee starts at 12.3 €.

SLOVAKIA

Goods containing HHC are not shipped to this country due to the HHC ban.

Shipping to Slovakia takes 2 business days with DHL and 3 days at max with Packeta.

The standard shipping cost starts at 3.5 € (4 € with DHL).

With Packeta, cash on delivery is available for an extra 1 €.

SLOVENIA

Shipping to Slovenia is handled by DHL and DPD and it takes 3-4 business days (3 days with DHL).

DHL – the shipping fee starts at 12.3 €.

DPD – The shipping starts at 8,4 €.

SPAIN (MAINLAND ONLY)

The delivery to Spain takes 3-4 business days. We do not ship to the Canary or Balearic Islands. We use these carriers:

MRW – delivery cost starts at 8.5 €.  Cash on delivery is available for an additional fee of 1.4 €.

DHL – the shipping fee starts at 12.3 €.

SWEDEN

Goods containing HHC, HHC-O, HHCPO, THC-O, THCP are not shipped to this country due to the respective bans.

Shipping to Sweden takes 4-5 business days. You can choose between:

PostNord – the delivery fee starts at 16.9 €.

DHL – shipping cost starts at 19 €.

SWITZERLAND

Goods containing HHC are not shipped to this country due to the HHC ban.

The delivery to Switzerland takes 3-4 business days. We use the services of Swiss Post.

The shipping cost starts at 14.4 €.

UNITED KINGDOM

Goods containing HHC, HHC-O, and HHC-P are not shipped to this country due to the respective bans.

The shipping cost starts at 24 €.  The estimated delivery time is 10-14 business days.

We use the services of Royal Mail and FedEx.

Payment options

You can pay by debit or credit card (Visa / Mastercard / Diners), by bank transfer (in CZK, EUR or PLN).

With selected carriers (i.e. does not apply to all countries), cash on delivery service is available for an extra fee.

Bank contact for payment by bank transfer

ACCOUNT IN EUR (€) / FIO Bank

Account number: 2901952358 / 2010
IBAN: CZ07 2010 0000 0029 0195 2358
SWIFT / BIC: FIOBCZPPXXX

 

ACCOUNT in CZK (Kč) / FIO Banka

Account number: 2601952356 / 2010
IBAN: CZ26 2010 0000 0026 0195 2356
SWIFT / BIC: FIOBCZPPXXX

 

ACCOUNT IN PLN (Złoty) / PKO Bank Polski

Account number: 36 1020 1390 0000 6502 0708 4926
IBAN: PL36 1020 1390 0000 6502 0708 4926 
SWIFT / BIC: BPKOPLPWXXX